At GetGenius Inc., we strive to provide a fair and reliable service to all our users. To ensure optimal performance and security, we have implemented rate limits on our platform. This guide will help you understand our default rate limits and how you can request a rate limit upgrade.
Default rate limits #
By default, all users of the GetGenius platform are subject to certain rate limits. These limits are designed to prevent abuse, protect the integrity of our services, and maintain a high level of service availability for all users. The default rate limit is set to a specific number of requests per minute (RPM) and requests per day (RPD).
Please note that these limits apply to each user account and not to each application. If you exceed these limits, your requests will be throttled, and you will receive a response indicating that the rate limit has been exceeded.
Request rate limit upgrade #
If you find that the default rate limits do not meet your needs, you can request a rate limit upgrade. To do this, please submit a request to our support team with the following information:
- Your account details
- The reason for the upgrade request
- Expected request volume (RPM and RPD)
Our team will review your request and, if approved, will adjust your rate limits accordingly. Please note that approval is at the discretion of GetGenius Inc. and will be based on factors such as your account history, usage patterns, and the capacity of our systems.
We appreciate your understanding and cooperation in adhering to these rate limits. They are in place to ensure that all users can enjoy a smooth and efficient experience on the GetGenius platform.
