Frequently Asked Questions

Getting Started

  • What is GetGenius?

    GetGenius is an AI-powered, data-driven online marketing automation tool. It helps businesses generate optimized content for their blogs and social media accounts. From simple blog posts to animated videos, GetGenius can create a wide range of content. It also allows for automated scheduling and publishing by connecting your website and social media accounts to the software. 

  • Who uses GetGenius?

    GetGenius is used by businesses of all sizes across various industries. Whether you're a small business owner looking to boost your online presence, a marketing professional in a large corporation, or a digital marketing agency serving multiple clients, GetGenius can help streamline your content creation and publishing processes. 

  • What are the benefits of GetGenius?

    GetGenius offers several benefits. It saves time by automating content creation and publishing, ensures consistency in your online marketing efforts, and uses AI to optimize content for better engagement and results. Moreover, it provides valuable data insights to inform your future marketing strategies. 

  • What can GetGenius do?

    GetGenius can create a wide range of content, from blog posts to animated videos. It can also schedule and publish this content automatically on your website and social media accounts. The software uses AI to optimize content for better engagement and results. Additionally, it provides data insights to help you refine your marketing strategies. 

  • How do I use GetGenius?

    Using GetGenius is simple. After signing up, you connect your website and social media accounts to the software. You can then start creating, scheduling, and publishing content. The software's AI capabilities will help optimize your content for better engagement and results. 

  • How do I set up GetGenius?

    Setting up GetGenius is simple. After signing up, you can connect your website and social media accounts to the software. This allows GetGenius to automate your content creation and publishing. 

Using GetGenius

  • Can I customize the content created by GetGenius?

    Yes, you can customize the content generated by GetGenius. While the software provides a solid foundation, you have the flexibility to tweak the content to fit your brand's voice and message. 

  • How does GetGenius generate content?

    GetGenius uses AI and data analytics to generate optimized content. It analyzes your existing content and audience engagement to create content that resonates with your audience. 

Technical Questions

  • What if I encounter a problem with GetGenius?

    If you encounter any issues while using GetGenius, please reach out to our support team. We're here to help! 

  • What platforms does GetGenius support?

    GetGenius supports a wide range of platforms including, but not limited to, WordPress, Facebook, Twitter, Instagram, and LinkedIn. 

Billing and Pricing

  • Where can I get a GetGenius Enterprise offering?

    To get an offering for GetGenius Enterprise, please visit our website and fill out the contact form. A member of our team will get in touch with you to discuss your needs and provide a quote. 

  • What payment methods does GetGenius offer?

    GetGenius Inc. accepts a variety of payment methods for your convenience. These include major credit and debit cards such as Visa, MasterCard, and American Express. We also accept digital payment methods like PayPal, Apple Pay, and Google Pay. Please note that the availability of these payment methods may vary depending on your location and the specific services you are purchasing.

  • How much does GetGenius cost?

    For information on GetGenius pricing, please visit our pricing page or contact our sales team. 

  • What is your refund policy?

    For information on our refund policy, please visit our terms and conditions page. 

API

  • Why was my app rejected?

    GetGenius Inc. maintains a strict quality control process to ensure that all apps meet our standards for functionality, design, content, and user safety. If your app was rejected, it may be due to a variety of reasons such as non-compliance with our guidelines, technical issues, inappropriate content, or security concerns. You should receive a detailed explanation regarding the rejection in your developer account. Please review this information and make the necessary changes before resubmitting your app for review.